Cel-Fi Warranty Registration
Take time today to record your Cel-Fi warranty registration with us. Cel-Fi products are guaranteed against manufacturing faults for two years from the date of purchase.
If this product has a manufacturing fault we will endeavour to repair it. If it is not practical to repair it we will, at our discretion, replace the product. If the product fails due to wear and tear, accident, neglect or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge.
For more information about the claims process please review the Warranty/Returns Policy.
Who is covered?
The original purchaser who bought the product from an authorised Powertec reseller. Proof of purchase is required.
What is covered?
Workmanship or materials that are deemed faulty, providing the product has been used at all times in normal conditions, properly maintained and installed in accordance with the instructions.
What is not covered?
Second–hand product, those obtained via third-party resellers, modified or altered product, poorly maintained product (left outside), normal wear & tear (any damage, failure or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warnings in owner’s manual), improper or abnormal use. Cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship.
Customer costs within warranty
Powertec will cover the freight cost for the return of Dead on Arrival (DOA) and under-warranty products. Returns must be organised via Powertec and our nominated courier. To register your warranty claim please visit the Powertec website and click on the Support tab.
Customer costs outside of warranty
Where proof of purchase is not provided or a product is outside of the warranty period, the manufacturer’s representative reserves right to charge a service fee and/or charge for parts
replaced/repaired. Return freight will be at the cost of the customer.